How to prepare for a post-COVID-19 business world: a 5-step guide

date: 21 July 2020
reading time: 6 min

The COVID-19 pandemic has changed the world – including the business realm. All of a sudden, companies had to go remote, and even though it’s a little bit easier now, going back to “normal” is not really an option yet. Plus, now we have to be prepared for similar situations that could happen in the future. Here’s our 5-step guide to preparing wisely.


You have to be flexible and ready for changes that may occur at any time. Worldwide government regulations have been constantly shifting since the middle of March, and having clients and partners in different countries also means that their domestic restrictions and guidelines can influence your business as well. It’s crucial these days to be prepared to adapt accordingly, whenever necessary.

At the same time, you also need to be focused on your own development and growth. Expanding your IT team may not be the most optimal option when the future is uncertain. A good solution may be to outsource your project to another company and let your existing IT team proceed with their ongoing tasks.

An external software company will run the project for you remotely, so you won’t have to bear any additional infrastructure and HR-related costs. And, of course, they will adjust to your changing needs, which is crucial nowadays.

Digital transformation 

If you want to maintain a competitive edge, you have to speed up your digital transformation – without introducing any chaos to the process. Speaking from our experience, we can break this down into three general tips:

  • Don’t act randomly – have a plan. You need to know what you want to do and why. Don’t just copy what others are doing. Set goals and create a step-by-step plan to help you achieve them (you can learn more about how to prepare a plan or a strategy in this article, under point no. 5).
  • Don’t do everything at once – take it one step at a time. Some companies have a different approach but we strongly advocate for having a solid strategy and bringing it to action gradually, since a series of steady changes will almost always be better adapted by the company and its clients than a sudden revolution. Plus, then you can see how things are developing and adjust the rest of your plan accordingly.
  • Bet on legacy modernisation and digitalisation. Your legacy systems can be difficult to use remotely. Moreover, the related security issues they carry may become a source of serious trouble for your organisation, as well as for its customers, contractors and partners. Modernisation and digitalisation is the only way to move forward.

Digital transformation is not a goal in itself; it’s a never-ending process of making improvements, preventing potential issues from arising and solving emerging problems. That’s why it may be wise to cooperate with a solid IT partner – one with experienced experts on board – who can guide you through this process, and always be ready to assist you.

Remote infrastructure 

Most likely, your organisation has been working remotely, at least partially, for a few months. By now, you should have already made sure that:

  • your clients know you are working on their projects without interference,
  • your team is able to continue working from their homes just as efficiently as if they were working from the office (with all the equipment that they need),
  • the most important security issues have been taken care of,
  • your employees have access to all the information they need,
  • all the communication tools you need to stay in touch and be up-to-date with your team have been set up,
  • you’re able to stay alert because you cannot afford to lose control,
  • all-important documentation has been stored in the cloud so that you can easily share knowledge.

Even if you decide that everyone should work from the office again, you need to maintain this infrastructure so that you are able to go fully remote again, whenever needed. Starting the nearshoring process with a software company that already has certain procedures and infrastructure in place may be a good idea. An organisation like this is already experienced in running projects remotely and is able to flawlessly change the way they work, without compromising on quality and efficiency.

Cost-saving alternatives 

Nowadays, one of the main priorities for most organisations is finding alternative ways to save. You may even want to consider outsourcing some of your non-development processes, for example, legal services, recruitment processes or accounting. This would give you the option to scale up or down, depending on the situation, and also allow you to save on your internal resources and office space.

When it comes to software development itself – again, nearshoring may be the safest solution thanks to the flexibility it offers. You don’t need to begin with a complex partnership – you can start small, test the cooperation, and see how it goes.

Well thought out IT strategy

A solid IT strategy is an invaluable starting point from which any company can develop and grow. Unfortunately, it’s often underestimated and many organisations get caught up in incoherent and disorganised activities. Here’s what you should do in order to prevent your project from turning into a bunch of random operations:

  • Discuss your ideas with internal or external specialists, like UX experts or Business Analysts. We, at Future Processing, can also organise an executive workshop for you, so you can get feedback on your ideas and uncover your full potential. But remember that even the best strategy is not worth anything if it’s not well executed, so make sure you follow through.
  • Put your users in the very centre of your project by precisely describing your core target audience and their perspectives. You need to be aware of the fact that everything you do should work, first and foremost, for its end users. Only in this way can you make a profit.
  • Always use up-to-date technology in order to create a future-proof software. This should be a vital part of your strategy, so you won’t fall behind your competitors.

Key takeaways

The corona pandemic has taught us all a valuable lesson on how quickly everything can change, and how little we can do about it. It might have been stressful, but the organisations which have embraced the situation are now stronger than ever and better prepared for the post-COVID-19 business world.

To sum up, companies these days should: 

  • be more agile: by improving their flexibility, responsiveness and the way they adapt to change,
  • try to accelerate their digital transformation processes,
  • maintain and improve the remote infrastructure that they’ve managed to set up,
  • look for ways to save on expenses, wherever possible,
  • have a clear vision and a solid plan of action.

And of course, cooperating with a nearshoring IT partner may be an option that’s worth considering, regardless of the specific nature of your goals. 

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