Future Processing shares 3 reasons why chatbots are a way to go for your business

Mobilise your enterprise

date: 20 October 2015
reading time: 3 min

With people – be they business users or consumers – continually ‘on’ their mobile devices, a mobile presence has become a must-have for all companies. Mobility has already changed the way we do business, but what does it really mean to be mobile?

For some companies it will be the opportunity to work from anywhere. Other will stress the importance of remote access to company’s network or the ability to use their email on any device. For me, however, it is much more than just wireless connectivity.

Mobility continues to change the way we do business. The importance of information technology in enterprises has vastly increased, since not only devices are portable but so is content and services.

From day to day we move from the world where no one was talking about bring-your-own-device (BYOD), to reality of multiple devices per person and countless wireless connections.

Isolated usage of IT on an operational level has been replaced with cloud storage and remote desktop access, making mobile presence a must-have for all companies and changing the way we do business. Employees are no longer locked to the office as everything is just a click away, available on any device and at any location.

However, increasing number of mobile devices is rising security concerns. Since the attitudes have shifted and more and more companies encourage using personally owned devices for work. But as BYOD is rapidly gaining ground, company policies must follow.

WHY MY BUSINESS NEEDS MOBILITY?

Since new operating systems and mobile devices enter the market almost every day, companies have no other choice but to adjust business processes to the mobile world.

Mobility has the potential to drive businesses forward by offering a myriad of benefits. It can help organizations operate more flexibly, execute tasks quickly and reduce running costs. Also, by supporting remote workers you ensure business continuity, which gives your company a competitive edge and may differentiate you on the market.

Employees also benefit from mobility. They are more productive and motivated, as they can access relevant information in one or two clicks on a mobile device. In other words, they are allowed to do their work in a way that suits them best. Not to mention better work/life balance and hours saved on commuting greatly increase their job satisfaction.

In some cases, mobility allows emerging companies to outperform those with already established position, therefore the real question shouldn’t be why your business needs mobility, but rather how fast can you change the way your employees work.

It all boils down to the fact that mobility is now the top priority for businesses. It will be one of the key drivers of business change in the upcoming years.

A little bit of imagination is just enough to introduce mobile technology and capitalize on it. Proactive companies that prepare for this shift will stay ahead and gain competitive advantage, sooner rather than later.

Therefore, a strong consensus has emerged: mobility is here to stay. For good.

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