An easy-to-use cloud solution to better handle Lenso’s client management and business processes and drive organisational efficiency while helping to improve customer experience.
Lenso approached us because they needed a solution to better handle their client management and business processes.
What our Client needed most was a place to store the information about their relationships with clients – a people-oriented IT solution.
The software we delivered not only made Lenso’s daily job easier and ordered but also more systematic, since employees are guided through execution of each task. This helps to increase productivity and focus on what’s most important — delivering excellent customer service.
Apart from the solution itself, we went an extra mile and adjusted it to optical measurement solutions industry, in which Lenso operates. Each of the available entities is custom-made and specific to the environment in which GOM’s products are being used.
Our work can be summarised in one sentence: we delivered a rich tool, within an affordable, easy-to-use cloud solution designed to help Lenso Ltd. drive organisational efficiency, while helping to improve customer experience.
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