Managed Services
Managed Services
Benefit from Managed Services with greater agility and improved efficiency to drive your transformation initiatives.
Our Managed Services model
Our Managed Services model
Managed Services is a comprehensive IT support model where your organization’s processes, infrastructure, and applications are taken care of.
Our Managed Services are built on industry-standard ITIL practices and based on SLAs to ensure you benefit from consistent and reliable delivery of IT services.
In our Managed Sevices model we focus on:
Managed services - key benefits
Managed services - key benefits
Get your needed service securely and cost-effectively
This frees you up to focus on key priorities without worrying about the day-to-day run.
Support your transformation
Empower your digital transformation initiatives with our experience of what works and what doesn’t.
Meet your SLAs and business outcomes
We work with you hand in hand to support your goals based on agreed metrics.
Improve your processes
Our expertise supports not only process improvement but also process automation, thus creating further efficiencies.
Scale your support
Recruiting, retaining, and upskilling professionals in specialised areas, which can be time and resource-consuming, for all of us.
Stay up to date with technological advances
We constantly identify and test emerging technologies that can bring incremental and transformational changes to your organization, so that you don’t have to.
Gain resilience
We help you mature as an organization following changes in IT.
Why Future Processing?
Why Future Processing?
We are your technology consultancy, software delivery, and managed services partner. We will build partnerships with you since day one with a belief in a win-win scenario.
- Track record of performance, quality, and ROI proved by over 20 years of experience
- Global operations 24/7/365, backed up by delivery centres in EMEA and LATAM
- Custom-tailored Managed Service model
- You own the knowledge base, we build it
Our other services
Our other services
AI & ML
- AI & ML Consulting
- AI & ML PoC Development
- AI & ML Solution Delivery
Cloud
- Cloud Consulting
- Cloud Migration & Modernisation
- Cloud Disaster Recovery
- Cloud Cost Optimisation (FinOps)
Consulting
- Product Strategy
- Engineering
- Audits
- IT Service Management
Cybersecurity
- Cybersecurity Consulting
- Security Development Lifecycle
- Pentesting
Data Solutions
- Data Solutions Consulting
- Data Migration & Modernisation
- Data Engineering
- Blockchain
Digital Product Services
- Digital Product Discovery
- Experience Design
Trusted by clients and the industry
Trusted by clients and the industry
A seamless migration and 72% cost reduction, within a 20-day timescale
Developing the only system in the world calculating the Residual Steel Lifetime
Cloud-based, innovative brokerage application to compare loan and mortgage offers
Technologies
Technologies
Certified Professionals
Certified Professionals
Our collaboration models
Our collaboration models
We deliver value in 3 collaboration models tailored to your business:
Augmented
Augmented
You get a dedicated service for a specialised element of your IT while retaining full responsibility.
(e.g., maintaining a database or ensuring security of an app)
Co-managed
Co-managed
We share responsibility and take care of functions outside the capabilities of your in-house staff.
(e.g., shared responsibility for the monitoring of a system)
Fully Managed
Fully Managed
We take full end-to-end responsibilty for the entire IT service lifecycle.
(e.g., complete responsibility for the development and maintenance of a system)
Need something in between? We’ll adapt to your needs.
Pricing packages
We offer the following packages in all three collaboration models:
Type of support
|
Reactive, up to 24/7, SLA-based
|
Scope
|
Infrastructure & Application
|
ITSM Tooling
We are using JIRA Service Management |
Yes, ours
|
ITIL based processes
For example Incident Management, Request |
Yes, ours
|
Continual Service Improvement
|
No
|
Business Continuity tests
|
No
|
Security check-ups
|
No
|
Cost optimisation
|
No
|
SecOps
Ensure the continuous security, monitoring, |
No
|
FinOps
Optimising and managing financial resources, |
No
|
DevOps
Streamlining the development, deployment, |
No
|
DataOps
End-to-end management and governance of |
No
|
Dedicated team
|
No
|
Type of support
|
Proactive, up to 24/7, SLA-based
|
Scope
|
Infrastructure & Application
|
ITSM Tooling
We are using JIRA Service Management |
Yes, ours
|
ITIL based processes
For example Incident Management, Request |
Yes, ours
|
Continual Service Improvement
|
Yes, partial
|
Business Continuity tests
|
Yes, yearly
|
Security check-ups
|
Yes, yearly
|
Cost optimisation
|
Yes, yearly
|
SecOps
Ensure the continuous security, monitoring, |
No
|
FinOps
Optimising and managing financial resources, |
No
|
DevOps
Streamlining the development, deployment, |
No
|
DataOps
End-to-end management and governance of |
No
|
Dedicated team
|
No
|
Type of support
|
Proactive, 24/7, SLA & KPI-based
|
Scope
|
Infrastructure & Application
|
ITSM Tooling
We are using JIRA Service Management |
Yes, to be decided
|
ITIL based processes
For example Incident Management, Request |
Yes, to be decided
|
Continual Service Improvement
|
Yes, full
|
Business Continuity tests
|
Yes, quarterly
|
Security check-ups
|
Yes, quarterly
|
Cost optimisation
|
Yes, quarterly
|
SecOps
Ensure the continuous security, monitoring, |
Yes
|
FinOps
Optimising and managing financial resources, |
Yes
|
DevOps
Streamlining the development, deployment, |
Yes
|
DataOps
End-to-end management and governance of |
Yes
|
Dedicated team
|
Yes
|
Essential
€5,000
Price (starting from, per month)
|
Standard
€20,000
Price (starting from, per month)
|
Premium
€50,000
Price (starting from, per month)
|
|||
---|---|---|---|---|---|
Type of support
|
Reactive, up to 24/7, SLA-based
|
Proactive, up to 24/7, SLA-based
|
Proactive, 24/7, SLA & KPI-based
|
||
Scope
|
Infrastructure & Application
|
Infrastructure & Application
|
Infrastructure & Application
|
||
ITSM Tooling
We are using JIRA Service Management |
Yes, ours
|
Yes, ours
|
Yes, to be decided
|
||
ITIL based processes
For example Incident Management, Request |
Yes, ours
|
Yes, ours
|
Yes, to be decided
|
||
Continual Service Improvement
|
No
|
Yes, partial
|
Yes, full
|
||
Business Continuity tests
|
No
|
Yes, yearly
|
Yes, quarterly
|
||
Security check-ups
|
No
|
Yes, yearly
|
Yes, quarterly
|
||
Cost optimisation
|
No
|
Yes, yearly
|
Yes, quarterly
|
||
SecOps
Ensure the continuous security, monitoring, |
No
|
No
|
Yes
|
||
FinOps
Optimising and managing financial resources, |
No
|
No
|
Yes
|
||
DevOps
Streamlining the development, deployment, |
No
|
No
|
Yes
|
||
DataOps
End-to-end management and governance of |
No
|
No
|
Yes
|
||
Dedicated team
|
No
|
No
|
Yes
|
Need something more? We also create customised collaboration models.
We'll adapt to your needs.
Let's talk!
Contact us and together we can create the solution you need.