Future Processing

Managed Services

Benefit from Managed Services with greater agility and improved efficiency to drive your transformation initiatives.

Our Managed Services model

Managed Services is a comprehensive IT support model where your organization’s processes, infrastructure, and applications are taken care of.

Our Managed Services are built on industry-standard ITIL practices and based on SLAs to ensure you benefit from consistent and reliable delivery of IT services.

In our Managed Sevices model we focus on:

AWS
Azure
Multi-Cloud
Hybrid environment
Infrastructure
Applications
Processes
Security

Managed services - key benefits

Get your needed service securely and cost-effectively

This frees you up to focus on key priorities without worrying about the day-to-day run​.

Support your transformation

Empower your digital transformation initiatives with our experience of what works and what doesn’t​.

Meet your SLAs and business outcomes

We work with you hand in hand to support your goals based on agreed metrics​.

Improve your processes

Our expertise supports not only process improvement but also process automation, thus creating further efficiencies​.

Scale your support

Recruiting, retaining, and upskilling professionals in specialised areas, which can be time and resource-consuming, for all of us.

Stay up to date with technological advances

We constantly identify and test emerging technologies that can bring incremental and transformational changes to your organization, so that you don’t have to​.

Gain resilience

We help you mature as an organization following changes in IT.

Why Future Processing?

We are your technology consultancy, software delivery, and managed services partner. 
We will build partnerships with you since day one with a belief in a win-win scenario.

  • Track record of performance, quality, and ROI proved by over 20 years of experience
  • Global operations 24/7/365, backed up by delivery centres in EMEA and LATAM
  • Custom-tailored Managed Service model
  • You own the knowledge base, we build it

Learn more about us

Our other services

AI & ML

  • AI & ML Consulting
  • AI & ML PoC Development
  • AI & ML Solution Delivery

Cloud

  • Cloud Consulting
  • Cloud Migration & Modernisation
  • Cloud Disaster Recovery
  • Cloud Cost Optimisation (FinOps)

Consulting

  • Product Strategy
  • Engineering
  • Audits
  • IT Service Management

Cybersecurity

  • Cybersecurity Consulting
  • Security Development Lifecycle
  • Pentesting

Data Solutions

  • Data Solutions Consulting
  • Data Migration & Modernisation
  • Data Engineering
  • Blockchain

Digital Product Services

  • Digital Product Discovery
  • Experience Design

Trusted by clients and the industry

A seamless migration and 72% cost reduction, within a 20-day timescale

Read the case study

Developing the only system in the world calculating the Residual Steel Lifetime

Read the case study

Cloud-based, innovative brokerage application to compare loan and mortgage offers

Read the case study

Technologies

Certified Professionals

Our collaboration models

We deliver value in 3 collaboration models tailored to your business:​

Augmented

You get a dedicated service for 
a specialised element of your IT while retaining full responsibility.

(e.g., maintaining a database or ensuring security of an app)

Co-managed

We share responsibility and take care of functions outside the capabilities of your in-house staff. ​

(e.g., shared responsibility for the​ monitoring of a system)

Fully Managed

We take full end-to-end responsibilty for the entire IT service lifecycle.​

(e.g., complete responsibility for the development and maintenance of 
a system)

Need something in between? We’ll adapt to your needs.

Pricing packages

We offer the following packages in all three collaboration models:

Essential
$5,600
Price (starting from, per month)
Standard
$22,000
Price (starting from, per month)
Premium
$56,000
Price (starting from, per month)
Type of support
Reactive, up to 24/7, SLA-based
Scope
Infrastructure & Application
ITSM Tooling

We are using JIRA Service Management with
dedicated customer portal.
Yes, ours
ITIL based processes

For example Incident Management, Request
Fulfilment, Change Management, Problem
Management.
Yes, ours
Continual Service Improvement
No
Business Continuity tests
No
Security check-ups
No
Cost optimisation
No
SecOps

Ensure the continuous security, monitoring,
and compliance of customer's services and
data through proactive threat detection,
incident response, and security infrastructure
management.
No
FinOps

Optimising and managing financial resources,
costs, and budgets related to cloud and IT
infrastructure.
No
DevOps

Streamlining the development, deployment,
and operation of software applications to
enhance collaboration and efficiency.
No
DataOps

End-to-end management and governance of
data, ensuring its quality, integration, and
accessibility for analytics and decision-making.
No
Dedicated team
No
Type of support
Proactive, up to 24/7, SLA-based
Scope
Infrastructure & Application
ITSM Tooling

We are using JIRA Service Management with
dedicated customer portal.
Yes, ours
ITIL based processes

For example Incident Management, Request
Fulfilment, Change Management, Problem
Management.
Yes, ours
Continual Service Improvement
Yes, partial
Business Continuity tests
Yes, yearly
Security check-ups
Yes, yearly
Cost optimisation
Yes, yearly
SecOps

Ensure the continuous security, monitoring,
and compliance of customer's services and
data through proactive threat detection,
incident response, and security infrastructure
management.
No
FinOps

Optimising and managing financial resources,
costs, and budgets related to cloud and IT
infrastructure.
No
DevOps

Streamlining the development, deployment,
and operation of software applications to
enhance collaboration and efficiency.
No
DataOps

End-to-end management and governance of
data, ensuring its quality, integration, and
accessibility for analytics and decision-making.
No
Dedicated team
No
Type of support
Proactive, 24/7, SLA & KPI-based
Scope
Infrastructure & Application
ITSM Tooling

We are using JIRA Service Management with
dedicated customer portal.
Yes, to be decided
ITIL based processes

For example Incident Management, Request
Fulfilment, Change Management, Problem
Management.
Yes, to be decided
Continual Service Improvement
Yes, full
Business Continuity tests
Yes, quarterly
Security check-ups
Yes, quarterly
Cost optimisation
Yes, quarterly
SecOps

Ensure the continuous security, monitoring,
and compliance of customer's services and
data through proactive threat detection,
incident response, and security infrastructure
management.
Yes
FinOps

Optimising and managing financial resources,
costs, and budgets related to cloud and IT
infrastructure.
Yes
DevOps

Streamlining the development, deployment,
and operation of software applications to
enhance collaboration and efficiency.
Yes
DataOps

End-to-end management and governance of
data, ensuring its quality, integration, and
accessibility for analytics and decision-making.
Yes
Dedicated team
Yes
Essential
$5,600
Price (starting from, per month)
Standard
$22,000
Price (starting from, per month)
Premium
$56,000
Price (starting from, per month)
Type of support
Reactive, up to 24/7, SLA-based
Proactive, up to 24/7, SLA-based
Proactive, 24/7, SLA & KPI-based
Scope
Infrastructure & Application
Infrastructure & Application
Infrastructure & Application
ITSM Tooling

We are using JIRA Service Management with
dedicated customer portal.
Yes, ours
Yes, ours
Yes, to be decided
ITIL based processes

For example Incident Management, Request
Fulfilment, Change Management, Problem
Management.
Yes, ours
Yes, ours
Yes, to be decided
Continual Service Improvement
No
Yes, partial
Yes, full
Business Continuity tests
No
Yes, yearly
Yes, quarterly
Security check-ups
No
Yes, yearly
Yes, quarterly
Cost optimisation
No
Yes, yearly
Yes, quarterly
SecOps

Ensure the continuous security, monitoring,
and compliance of customer's services and
data through proactive threat detection,
incident response, and security infrastructure
management.
No
No
Yes
FinOps

Optimising and managing financial resources,
costs, and budgets related to cloud and IT
infrastructure.
No
No
Yes
DevOps

Streamlining the development, deployment,
and operation of software applications to
enhance collaboration and efficiency.
No
No
Yes
DataOps

End-to-end management and governance of
data, ensuring its quality, integration, and
accessibility for analytics and decision-making.
No
No
Yes
Dedicated team
No
No
Yes

Need something more? We also create customised collaboration models.
We'll adapt to your needs.

Let's talk!

Contact us and together we can create the solution you need.