Managed Services
Managed Services
Benefit from Managed Services with greater agility and improved efficiency to drive your transformation initiatives.
Our Managed Services model
Our Managed Services model
Managed Services is a comprehensive IT support model where your organization’s processes, infrastructure, and applications are taken care of.
Our Managed Services are built on industry-standard ITIL practices and based on SLAs to ensure you benefit from consistent and reliable delivery of IT services.
In our Managed Sevices model we focus on:
Key benefits for your business
Key benefits for your business
We ensure stability, reliability, and performance of your solutions with clearly defined SLAs and a secure, well-maintained environment.
You will strengthen your organisation’s resilience, adapting to IT changes with expert support.
You will receive secure and cost-effective services, ensuring stable IT operations so you can focus on strategic priorities.
We ensure continuous improvement and innovation besides infrastructure and application development, supported by proven strategies and expertise in what works and what doesn’t.
We will optimise processes and integrate new technologies to enhance cost-efficiency and competitiveness.
You will stay ahead of technological advances by leveraging identified and tested emerging technologies that bring transformational improvements to your organisation.
You will gain access to specialised competences on demand or through tailored subscription packages, and we ensure the right expertise is available when needed.
You will expand your support capabilities without the burden of recruiting, retaining, and upskilling specialists.
Why Future Processing?
Why Future Processing?
We are your technology consultancy, software delivery, and managed services partner. We will build partnerships with you since day one with a belief in a win-win scenario.
- Track record of performance, quality, and ROI proved by over 25 years of experience
- Global operations 24/7/365, backed up by delivery centres in EMEA and LATAM
- Custom-tailored Managed Service model
- You own the knowledge base, we build it
- Pay only for the competences you need with flexible, on-demand access to a broad talent pool through a subscription model
Our collaboration models
Our collaboration models
We deliver value in 3 collaboration models tailored to your business:
Augmented
Augmented
You get a dedicated service for a specialised element of your IT while retaining full responsibility.
(e.g., maintaining a database or ensuring security of an app)
Co-managed
Co-managed
We share responsibility and take care of functions outside the capabilities of your in-house staff.
(e.g., shared responsibility for the monitoring of a system)
Fully Managed
Fully Managed
We take full end-to-end responsibilty for the entire IT service lifecycle.
(e.g., complete responsibility for the development and maintenance of a system)
Need something in between? We’ll adapt to your needs.
Trusted by clients and the industry
A seamless migration and 72% cost reduction, within a 20-day timescale
Developing the only system in the world calculating the Residual Steel Lifetime
Cloud-based, innovative brokerage application to compare loan and mortgage offers
Technologies
Technologies
These technologies are among the ones we use most often, but not the only ones – we adapt to each project’s needs to ensure the best fit for every solution.
Certified Professionals
The modular offer
The modular offer
We will adapt our offer to your unique business environment. Starting with the basic package, you can add more elements in a subscription model to answer your organisation’s real needs.
The core service includes:
- Infrastructure & Application support
- Reactive support up to 24/7
- ITSM Tooling
- ITIL-based processes
Enrich your service with additional components:
- Continual Service Improvement
- Business Continuity tests
- Security check-ups
- Cost optimisation
- Product Development
- Software Development
- DevOps
- DataOps
- SecOps
- FinOps
- MLOps
- AIOps
- User Experience
- Business Analysis
- Quality Assurance
- Solutions Architecture
Not sure which service will solve your problem? Talk to our expert and they will help you find the best solution.
Book a free consultation
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Read more about Managed Services on our blog