Dynamics CRM

Microsoft Dynamics CRM has over 4.4 mln users worldwide, and counting, which makes it one of the leading CRM solutions. Its popularity is caused not only by its ease of use, but mostly because it helps to stay on top of things and to nurture customer relations.

While implementing Microsoft Dynamics CRM you don’t have to worry about working with an unfamiliar solution, filled with features that you will never use. It is all due to the fact the solution can be easily adapted to your business and industry to manage all your relationships and processes. What is more, CRM will grow as your business grows.

Choosing Microsoft Dynamics CRM you are automatically entitled to ongoing Microsoft updates and support, available 24/7. But that’s not all. Another advantage of this solution is that it also connects with other familiar Microsoft applications that you already know including Excel, OneNote, and Skype.

Microsoft Dynamics CRM synchronises all your contacts, tasks, and emails with Microsoft Outlook – making your job even more effective. Gathering historic data about contact with a given Client comes in handy, especially new employees comes in. It is possible to gain visibility of past and planned customer interactions and communication. That means you don’t have to search through papers and files and can focus on delivering excellent customer service.

Another good thing about Microsoft Dynamics CRM is that it can be integrated with software and technologies used within your company on a daily basis. This means that you don’t have to spend time and money training your employees to operate the new system. Intuitive tools will enable them to get it running.

Using Microsoft Dynamics CRM you make every minute count, as it can be accessed with a click of the mouse anytime, anywhere, from any device you choose. All you need to do is log in and have instant access to all information necessary. It’s all there, stored in one place.

The solution provides you with one place to keep all of your customer information. This means no more silos of information scattered everywhere. People within the company have access to full history of any kind of contact with customers, be it via phone, email, or in person. Besides, Microsoft Dynamics CRM allows automatic archiving of e-mails through integration with MS Outlook.

Integrated sales, marketing and service tools shared throughout your business? It is all possible thanks to Microsoft Dynamics CRM and all is done to improve efficiency. You can also be sure that each employee will follow a guided process in handling customer issues, problems or support requests. Another way to improve efficiency thanks to CRM is by replacing repetitive manual tasks and turning them into streamlined automated processes.

As the name suggests, Microsoft Dynamics CRM allows you to manage the relationship with your customers and learn more about their behaviour. It gathers data into a single user interface, helping you control your work. Also, access to thorough business insight will support informed decision making across your business, which, in turn, will result in winning and retaining customers.

We’ve been a Microsoft Gold Certified Partner since 2007 and we are required to constantly develop our skillset which ensures that we have an exceptionally high level of expertise that is invaluable if your project uses Microsoft solutions. We boast an impressive list of certifications, in Microsoft technologies and beyond.

If your project uses Microsoft solutions, we are the ones to go to. Not only do we know it inside out, but also use in on a daily basis, and modify its components to suit our particular needs.

We provide you with access to experts in many fields (Security, Automation, Performance, UX, Graphic Design, etc.) who make sure that our end products are built according to industry best practice. As a result, most of our Clients come back to us time and time again.

Choosing Poland for software development outsourcing provides obvious budget benefits. What’s more, Poland is in the same time zone as most Western European countries and is only an hour ahead of the UK.

Poland is also noted for its educational focus on IT skills and, as a consequence, now offers a large pool of programming and systems development talent.

Being a member of the National Outsourcing Association (NOA) gives us access to the latest industry standards that can help carry your business forward. We have also been chosen as the NOA finalist in the Outsourcing Service Provider of the Year category.

We’ve won numerous awards, including the Ruban d’Honneur presented by the European Business Awards and a Forbes Diamonds Award.

We also ranked 23rd in the Deloitte Technology Fast 50 fastest growing Central European companies in 2014.