Managed Services

Benefit from Managed Services with greater agility and improved efficiency to drive your transformation initiatives.

Managed Services is a comprehensive IT support model where your organization’s processes, infrastructure, and applications are taken care of.

Our Managed Services are built on industry-standard ITIL practices and based on SLAs to ensure you benefit from consistent and reliable delivery of IT services.

In our Managed Sevices model we focus on:

  • AWS
  • Azure
  • Multi-Cloud
  • Hybrid environment
  • Infrastructure
  • Applications
  • Processes
  • Security

Managed Services – key benefits​

Get your needed service securely and cost-effectively

This frees you up to focus on key priorities without worrying about the day-to-day run​

Support your transformation

Empower your digital transformation initiatives with our experience of what works and what doesn’t​

Meet your SLAs and business outcomes

We work with you hand in hand to support your goals based on agreed metrics​

Improve your processes

Our expertise supports not only process improvement but also process automation, thus creating further efficiencies​

Scale your support

Recruiting, retaining, and upskilling professionals in specialised areas, which can be time and resource-consuming, for all of us

Stay up to date with technological advances

We constantly identify and test emerging technologies that can bring incremental and transformational changes to your organization, so that you don’t have to​

Gain resilience

We help you mature as organization following 
changes in IT

Why Future Processing?

We are your technology consultancy, software delivery, and managed services partner. 
We will build partnerships with you since day one with a belief in a win-win scenario.

  • Track record of performance, quality, and ROI proved by over 20 years of experience
  • Global operations 24/7/365, backed up by delivery centres in EMEA and LATAM
  • Custom-tailored Managed Service model
  • You own the knowledge base, we build it

Learn more about us

Our other services

Digital Product Services​​

  • Digital Product Discovery​
  • Experience Design​

Cloud

  • Cloud Consulting​
  • Cloud Migration & Modernisation​
  • Cloud Disaster Recovery
  • Cloud Cost Optimisation (FinOps)

Data Solutions​​

  • Data Solutions Consulting​
  • Data Migration & Modernisation​
  • Data Engineering
  • Blockchain

Consulting

  • Product Strategy​
  • Engineering​
  • Audits​
  • IT Service Management

AI & ML​

  • AI & ML Consulting​
  • AI & ML PoC Development​
  • AI & ML Solution Delivery

Cybersecurity

  • Cybersecurity Consulting​
  • Security Development Lifecycle​
  • Pentesting​

Trusted by clients and the industry

Our collaboration models

We deliver value in 3 collaboration models tailored to your business:​

Augmented

You get a dedicated service for 
a specialised element of your IT while retaining full responsibility.

(e.g., maintaining a database or ensuring security of an app)

Co-managed

We share responsibility and take care of functions outside the capabilities of your in-house staff. ​

(e.g., shared responsibility for the​ monitoring of a system)

Fully Managed

We take full end-to-end responsibilty for the entire IT service lifecycle.​

(e.g., complete responsibility for the development and maintenance of 
a system)

Need something in between? We’ll adapt to your needs. ​

Pricing packages​

We offer the following packages in all three collaboration models:​

Essential

5,500 USD

Price (starting from, per month)

Standard

21,000 USD

Price (starting from, per month)

Premium

50,000 USD

Price (starting from, per month)

Type of support

Type of support

Reactive, up to 24/7, SLA-based

Type of support

Proactive, up to 24/7, SLA-based

Type of support

Proactive, 24/7, SLA & KPI-Based

Scope

Scope

Infrastructure & Application

Scope

Infrastructure & Application

Scope

Infrastructure & Application

ITSM Tooling

ITSM Tooling

Yes, ours

ITSM Tooling

Yes, ours

ITSM Tooling

Yes, to be decided

ITIL based processes

ITIL based processes

Yes, ours

ITIL based processes

Yes, ours

ITIL based processes

Yes, to be decided

Continual Service Improvement

Continual Service Improvement

No

Continual Service Improvement

Yes, partial

Continual Service Improvement

Yes, full

Business Continuity tests

Business Continuity tests

No

Business Continuity tests

Yes, yearly

Business Continuity tests

Yes, quarterly

Security check-ups

Security check-ups

No

Security check-ups

Yes, yearly

Security check-ups

Yes, quarterly

Cost optimisation

Cost optimisation

No

Cost optimisation

Yes, yearly

Cost optimisation

Yes, quarterly

SecOps

SecOps

No

SecOps

No

SecOps

Yes

FinOps

FinOps

No

FinOps

No

FinOps

Yes

DevOps

DevOps

No

DevOps

No

DevOps

Yes

DataOps

DataOps

No

DataOps

No

DataOps

Yes

Dedicated team

Dedicated team

No

Dedicated team

No

Dedicated team

Yes

Need something more? We also create customized collaboration models.
We’ll adapt to your needs.

Let’s talk

Contact us and together we can create the solution you need.