Developing a scalable, bespoke solution for managing surplus food warehouses which helped to decrease product input time on key processes by up to 1/3 when compared to the old system.
FareShare is a UK-wide charity fighting hunger and food waste. They redistribute good food that would otherwise go to waste, to more than 4,600 frontline charities and community groups that support vulnerable people in over 320 towns and cities.
FareShare are growing the amount of food they distribute year on year and have ambitious plans for the future, but their legacy system was making this growth difficult.
The specifics of their operations meant that it made no sense for FareShare to purchase and customise an off-the-shelf solution and so they decided to have a product built by Future Processing from scratch.
Future Processing created a bespoke solution for the sourcing and management of goods in and goods out of FareShare warehouses.
The newly created cloud-based application has been designed specifically to save time and boost efficiency in the warehouses and support the management of the national redistribution network whilst maintaining control of food handling and traceability – something which is extremely important in a food-regulated business.
The new application is much more user friendly, more intuitive and quicker to use than the legacy application. This means no long training is required which is crucial to the overall efficiency of the warehouses since new workers and volunteers join the charity regularly. Great attention has been paid to the user experience and speed of data entry, for example extensive use of UI features such as autocomplete fields help decrease product input time on key processes by up to 1/3 when compared to the old system.
The solution also includes a complete analytics and reporting solution, so users will now also be able to get key performance metrics and reports easily across multiple warehouses.
Another benefit of the system is its scalability which is possible thanks to the use of Amazon Web Services – a cloud-based platform providing on-demand computing and storage.
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