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Utilities Germany

Consultancy and bespoke web portal allowing for better control of utility usage

Executive Summary

Challenge: The delivery of a web portal for the analysis of utility consumption data for property managers. The portal needed to be user-friendly and had to integrate with other systems as well as run detailed reports.

Approach: We started with a thorough audit, analysis and UX consultations, and proceeded with the development of the bespoke product from scratch.

Result: Ista can now build their competitive advantage in the utilities market with a  tool that allows better control over utility usage, reduces losses, and demonstrates their dedication to the environment.

Table of Contents

About the client

Ista is one of the world’s leading companies providing energy management services for greater energy efficiency in buildings.

The history of the company can be traced back to 1902 and the foundation of Clorius and ista, the Danish and German pioneers of consumption-based billing of energy and water.

Their core product, data-based heat cost allocation, helps residents of multi-family buildings to save an average of 20% of their annual heat consumption and costs.

Every year some 3.7 million tonnes of CO2 emissions are avoided by their customers in Germany alone.

What the client needed

Ista first approached us at the end of 2015 with the intention to further strengthen its position solutions for property management in Europe.

The company was looking for a partner who would deliver a web portal for the analysis of utility consumption data for property managers.

The portal needed to be user-friendly, had to integrate with other systems and have the ability to run detailed reports.

3.7 mln

tonnes of CO2 emissions are avoided by ista's customers in Germany alone

100 mln

euros invested in digital devices and infrastructure every year

Solution we delivered

Our role was to create a bespoke solution from scratch. We started off with the Analysis & Design and a UX consultation and proceeded with development with constant input from our UX colleagues.

The ista Property Manager Portal (iPMP) was rolled out to Italy in January 2017 and it will go live in other countries as well.

We chose Future Processing as a development partner for a Java-based project that helps property managers to manage real estate effectively. The collaboration is a full success, especially because of the very good communication, the expertise and the velocity of the team combined with the experience of Future Processing’s User Experience engineers.

We are sure the partnership will lead to higher flexibility in our software development and to the continuous development of user-friendly high-quality solutions for our customers.

Dr. Sacha Reis
Director Corporate IT Product Management, ista

Main benefits of our partnership

Ista now has a corporate solution that has been custom-built and therefore perfectly meets the needs of their target market.

The iPMP we created is a web portal that allows users for detailed reporting of utilities used in buildings they oversee. Beyond a standard reporting of usage, users can now also monitor trends over time and compare levels of utility use between different apartments, or following structural changes to the building. This allows for better control of usage and for a reduction of losses which supports the green attitude of ista towards the environment.

Technologies used in the project