In-depth analysis and development of a bespoke platform that improved communication, and increased Etisoft’s sales potential.
Etisoft is a leading provider of modern industrial marking and Auto ID systems. For over twenty years, Etisoft has been supplying the most demanding Clients in the automotive, electronics, chemical/laboratory, FMCG and construction industries with high quality, specialised solutions.
Their offer includes labels, adhesive functional elements, highly advanced dedicated traceability and RFID systems and equipment. Etisoft has several offices in Europe and serves clients across the globe. Annually, the company produces approximately 21 million m2 of adhesive tape and 3 billion labels.
Etisoft have experienced a steady growth which meant that their internal IT capacity was reaching its limit. The desire to deliver the best quality of service to their clients meant that Etisoft needed to find a dependable and long-term technology partner to help with their IT projects.
Future Processing’s role
Etisoft approached Future Processing in the summer of 2015 with a need to create a bespoke platform for their clients. The aim of the platform was to improve the management of sales and to allow for better communication and efficient processing of orders and invoices for their key Clients.
Future Processing provided Etisoft with a dedicated team which was responsible for development and management of the project. Following an in-depth analysis of high-level requirements, Future Processing’s Business Analyst wrote specifications for the platform. We created the platform from scratch and delivered the final product, taking care of project management, infrastructure design, programming, graphic elements for the service and deployment of the portal. We now provide Etisoft with warranty support and maintenance. The project was charged on a fixed price basis.
Benefits of the partnership
Etisoft now have a bespoke platform which helps to improve communication with their key clients. The platform consists of two parts: a sales/marketing part where clients can browse brochures and videos concerning new and existing products, and an order processing part where clients can view invoices, track payments and check the status of their order.
The platform has not only improved communication, but has also increased Etisoft’s sales potential through streamlining the process of ordering, as well as providing new space for their product and marketing materials.
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